Hisense TV Warranty: How to Check & Claim in 2024 

Hammad Nasar

Feature Image of Hisense TV Warranty

To claim your Hisense TV warranty, call their toll-free number (1-888-935-8880) with your proof of purchase, the TV’s serial number, and product address. They’ll schedule an in-home, onsite, or warehouse service for your covered breakdown.

To ensure that your Hisense TV warranty is valid, it is important to register your TV within 30 days of purchase. Registration can be done online, by phone, or by mail. Registration provides Hisense with the necessary information to process warranty claims promptly and efficiently.

Read Who Makes Hisense TV?

Types of Hisense TV Warranties

Hisense provides two main types of warranties for its TVs:

Standard Warranty

This warranty covers manufacturing defects for a period of one to three years, depending on the TV model. It covers labor costs for repairing or replacing defective parts, as well as the replacement of defective parts themselves.

Extended Warranty

This warranty provides additional coverage for up to three years. It covers all of the same elements as the standard warranty, but it also covers accidental damage, screen burn-in, and panel cracks.

Hisense TV Warranty Coverage

The standard and extended warranties for Hisense TVs cover a wide range of potential issues. Here’s a table outlining the key areas of coverage:

Warranty TypeLabor CoverageParts CoverageDefect CoverageAccidental Damage CoverageScreen Burn-in CoveragePanel Crack Coverage
Standard WarrantyYesYesYesNoNoNo
Extended WarrantyYesYesYesYesYesYes

Applying For Extended Warranty Plan for Hisense TV

If you wish to extend the coverage provided by the standard warranty, you can purchase an extended warranty plan from Hisense or an authorized reseller. You are bound to apply for the Extended Warranty Plan of Hisense TV within 90 days of the Original date of Purchase. Extended Plans have different prices according to the time, you can choose according to your desire.

To Apply For Hisense TV Extended Warranty Plan you can Follow the Steps Below.

Step 1

Visit Hisense TV’s Extended Service Website page.

Step 2

Image of Select Model of your Hisense TV

Choose your Model or Enter your Hisense TV Model number.

Image of Enter Price of Hisense TV

Enter the Price on which you purchase in the given field.

Step 3

Image of Select Service Plan of Extended Warrany

Now Screen will display three Different Plans 1 Year, 2 Years, and 3 Years plans. Select According to your choice and budget. Click on “Select” on your chosen plan.

Step 4

Image of Form for Hisense Warranty

Now fill the form with all your information like Name, Address, Phone Number, Email, etc.

Step 5

Upload your Proof Of Purchase i.e. Receipt and Picture of TV Serial Number.

You can find TV Serial number on the back of your Hisense TV.

Step 6

Proceed to the Payment Page and Select your preferred option Bank Transfer or Credit Card.

Step 7

Enter your Billing Details and Click on Confirm.

Step 8

Once Payment is done and your Plan is activated you will get a Confirmation Email.

Hisense TV Warranty Claim Process

In case of a problem with your Hisense TV that falls under the warranty coverage, you can initiate a warranty claim by following these steps:

  1. Contact Hisense Customer Service. Their contact information can be found on the Hisense website or in the user manual of your TV.
  2. Describe the issue in detail. Provide Hisense with a clear explanation of the problem you are experiencing with your TV.
  3. Provide proof of purchase. Be ready to provide Hisense with a copy of your original purchase receipt.
  4. Receive a repair or replacement authorization (RMA) number. Hisense will issue an RMA number to authorize the repair or replacement of your TV.
  5. Send or bring your TV to an authorized Hisense repair center. You can either ship your TV to the repair center or bring it to a local authorized service center.

After the repair or replacement is completed, you will receive a notification and instructions on how to retrieve your TV.

Warranty Coverage Restrictions

While Hisense’s warranties offer extensive protection, there are certain circumstances where they may not apply. The following items are typically not covered under the warranty:

  1. Damage caused by misuse, abuse, or neglect
  2. Damage caused by excessive heat, humidity, or extreme weather conditions
  3. Damage caused by liquid spills, fire, or other external factors
  4. Damage caused by unauthorized repairs
  5. Normal wear and tear

By following these guidelines, you can extend the lifespan of your Hisense TV and enjoy years of uninterrupted entertainment. Remember, Hisense’s comprehensive warranty coverage provides peace of mind, ensuring that your home entertainment investment is protected against defects and unexpected issues.

Frequently Asked Questions

What does the Hisense TV warranty cover?

The Hisense TV warranty covers manufacturing defects and malfunctions in the TV during the warranty period. It does not cover damage caused by improper use or external environmental conditions.

How can I check the warranty period for my Hisense TV?

You can check the warranty period for your Hisense TV by referring to the warranty information provided with the product or by contacting Hisense customer support.

What is included in Hisense’s extended warranty?

Hisense’s extended warranty may offer additional coverage beyond the standard manufacturer’s warranty, providing further protection for your Hisense TV. You may need to refer to the terms and conditions of the extended warranty for specific details.

How do I file a warranty claim for my Hisense TV?

To file a warranty claim for your Hisense TV, you may need to provide the serial number, original bill of purchase, and other relevant information as specified by Hisense’s warranty terms. Contact Hisense customer support or visit their consumer electronic care center for assistance with filing a warranty claim.

What important product information do I need to know about my Hisense TV warranty?

You need to know the warranty period, terms and conditions of the warranty, and any additional details about warranty coverage for your Hisense TV. This information is essential for understanding your warranty rights and obligations.

Does the Hisense TV warranty cover on-site repairs?

The Hisense TV warranty may cover on-site repairs for eligible issues, depending on the terms outlined in the warranty information. Contact Hisense customer support or refer to the warranty details for more information about on-site repair coverage.

Does Hisense TV have warranty?

Yes, Hisense TVs come with a limited warranty that covers manufacturing defects for one year. Keep your original packaging and receipt in case you need to service your TV.

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